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Mr. Rooter Reviews
4.8 RATING

Reviews

Your satisfaction is our priority. Explore Mr. Rooter customer reviews and see why we are the top choice for professional plumbing excellence and dependable home service.

469-209-1418

Read what Our Happy Customers Have to Say about Our Services.

I would like to give a special thank you to the young man that came out yesterday to fix our sink in our Smoothie King store. The weather was bad and he still showed up. When he was leaving I thought he needed to get something but he was already done! All he needed was my signature. Speedy service is an understatement if you ask me. Thanks again!

Caresse Copeland

Ennis, TX

I had a leak that I thought was close to my side of the water meter. They came out today, 12/23 and spent the better part of all day tracing where this leak was. The technician, Guy, found the source of the leak and he was able to fix the problem even better than before. This company will come out, assess the problem and tell you up front what it'll cost. I'm very happy with what I paid and am very satisfied with the work! I highly recommend this company for all of your plumbing needs. Thank you!!

Diona M Patera

Waxahachie, TX

All I can say is wow! Chris came out and looked at what I thought was an issue with my drain and explained to me what was going on. He checked the system out and found know problem and explained why. I asked how much I owed him and he said nothing. What great service and highly recommend these guys! Thanks again Chris and Mr Rooter!

Ken Remmert

Palmer, TX

We had a plumbing emergency at 9:30pm, called Mr. Rooter plumbing and Chris J. was out here within the hour. He was extremely polite, knowledgeable and very thorough to fix our issue which was a backup in our plumbing pipes. We are so pleased with his services and are definitely returning customers!

Isabel Sanchez

Red Oak, TX

On short notice, Mr. Rooter plumbing services was able to come out and get the stoppage on my house figured out. The representative who came out was amazing, professional, and the man got after it taking care of business. I’d recommend this company ten times over, and if anybody is blessed enough to experience the customer service that I did, your day will be made. Thank you Mr. Rooter, and continue to take care of God’s country (Ellis County).

Andrew Curtis

Ennis, TX

I was changing my kitchen faucet and plastic that connects to water faucet was bound and could not be taken apart. Guy came in and took it apart, broken down to the screw off, and I was able to finish the rest of the product myself and very helpful very informative on what I should do next and great instruction really appreciate the guy and did a great job for me. Thank you Mr.Rooter plumbing

Alonzo Matthews

Waxahachie, TX

Chris went above and beyond to help fix the issue with our kitchen sink. He was VERY knowledgeable, helpful, professional, and had no issue discussing through my 100 questions. 10 out of 10 would recommend.

Kristen Lumbley

Midlothian, TX

Very professional! Informed me of every step along the way and gave me accurate budget information throughout the process. Would definitely recommend for emergencies or any plumbing / remodeling work!!!

Shelby Bowman

Glenn Heights, TX

Chris and Arturo were amazing! Very informative and respectful and polite! They took the time to give me some preventative maintenance ideas! So thankful these were the guys who took our call!

Jamie Gallas

Iowa Colony, TX

Good work. Easy to work with. I contracted them to assist with a full house replumb and they did a good job and were able to work with us on a few hangups and unforeseen issues. Eric the master plumber was good with communicating and I will use them again on future projects.

Emmanuel van Hulst

Ennis, TX

Eric and his team with Mr. Rooter was absolutely fantastic! They arrived at my Courtyard property on time, thoroughly explained the problem with my gas line, and fixed it efficiently with no mess left behind. They told me it would be a week before the job would be finished and they finished it in 4 days. Their professionalism and clear communication were top-notch, and I felt completely confident in their expertise. I would highly recommend them to anyone needing residential or commercial plumbing services.

Ace “ACE” B

Waxahachie, TX

They informed ever step that was going to happen very well done true professional they let me know how much it would cost before it was done  wood keep them for my plumbers

Nancy Martin

Red Oak, TX

I don't know how to describe my experience with Mr. Rooter and the technician Guy other than simply perfect. Guy was able to come out just shy of an hour after my call and fixed the issue I had in only 2 hours! He was incredibly professional but also extremely down to earth. We conversed throughout the job and he showed me what he was doing for my own edification. My issue was the main valve to my house broke and while I already knew the problem I had no idea how to fix it. I cannot thank this organization and the technician Guy Ventura for their outstanding work, professionalism and even the price which was lower than others I had called who hadn't even seen the site ye. Phenomenal and if I could leave a 10 star rating out of five I would. Thank you again Guy and Mr. Rooter Plumbing! I will never need to call another plumber again. You have gained a customer for life!

LordOfSloths3977

Midlothian, TX

Had Mr. Rooter of Waxahachie come out to my place in Ennis and they did awesome. Showed up on time, super nice guys, explained what was going on, and fixed the problem without any hassle. Cleaned up after themselves too. Definitely recommend!

Lindsey Bautzer

Waxahachie, TX

Arturo is/ was excellent, perfect, helped me so professionally. Did an outstanding job of replacing my meter and it's  surroundings and cleaned up behind himself . In fact the area look better than before he came . I thank him profusely. And thank you Mr. Rooter for such a wonderful with a smile as he worked in all that hot sun service tech... I'm keeping your number for other people I know will specifically ask for Arturo.....again thank you. I can sleep tonight. Oh and thank you for being affordable....

Jocarolyn Mccarty

Ovilla, TX

Their surface was fantastic. Our bathroom was stopped up. On time, excellent service. Service man was well dressed, very polite and out experience was amazing Thank you

Sue Brown

Italy, TX

Prompt, courteous and gets the job done in a timely manner. I always enjoy having Joe Berardinelli work on any plumbing repairs I  have because he is very professional and I know the job will be done right the first time.

Sandra Stiles

Ennis, TX

A++ I called Mr.Rooter on short notice after another company no-showed. They answered right away, came out same day, and had everything fixed in one visit. Definitely earned my business going forward!

Kevin K

Waxahachie, TX

Joe was knowledgeable, fair and very detailed. I didn't feel taken advantage of when he gave me pricing like I did with independent plumbers. He showed me exactly what needed to be done. They were timely and very personable. Thank you

Zkg Goods

Corsicana, TX

Absolutely love them!  Allison helped us out so much!  We were in dire need of help and she coordinated Joe to come out ASAP. They make a great team.  Joe did fabulous work for us and was very quick about it! Will use you everytime I have a problem.

Brad Dove

Glenn Heights, TX

I had them come on two separate occasions for my water heater and toilet. Both times they came within the hour, finished quickly and did an awesome job! All the techs I have encountered have been nice and courteous.

Ashley Stafford

Ennis, TX

I had water all over my kitchen floor and didn't know what to do.   The technicians, Joe and Dylan, arrived quickly and discovered the water had actually come from another room.  They repaired it in no time.  The technicians were courteous,  professional and a pleasure to deal with. The charge was what I was quoted, no suprises.  I would definitely use them again and have referred friends to them already.  I was very pleased with their work.

Kimberly Zips

Palmer, TX

Joe and Dylan are very professional, courteous, and friendly. Fixed our plumbing issue at our farm cabin promptly and without any issues. Showed up on time as promised. Pricing estimate was given upfront and is very reasonable. Best plumbers I have ever dealt with.

5Gen Texan

Waxahachie, TX

Joe and Dylan were amazing!! We had a huge leak in our front yard and they came quick to fix the issue. They were very efficient with their work and  they were able to get the job done in a timely manner. I highly recommend them.

Kamila Rozanska

Midlothian, TX

I had the pleasure of having Joe and Dylan come out same day to fix my garbage disposal. They were incredible, took their time  found the problem and resolved it. For all plumbing needs do not hesitate to reach out to them, I promise you will not be disappointed. If I have any other plumbing needs they will be the first I call!

Ashley Stephenson

Oak Leaf, TX

We had plumbing backup issue. Dylan provided great service. Came first thing in the morning and completed the job quickly. I would recommend.

Angela Johnston

Waxahachie, TX

I engaged Mr. Rooter for a plumbing issue at my residence in Ennis, Texas, and the service provided was exceptional. They arrived promptly as scheduled, rectified the issue efficiently, and maintained a tidy work environment. The overall experience was seamless and hassle-free. I would certainly consider utilizing their services again.

Adamaris Giron

Red Oak, TX

Our experience with Mr.Rooter began with Allison Delgado and ended with Joe Berardinelli..professionalism and kindness is an Understatement..Our hope is that we can spread this message to as many people as possible.. Thank you for your work, we really appreciate your attentiveness, quick response and Team!! You all did an awesome job!!! (Of the 5 stars we give you 10!!!)

Stephen Moore

Italy, TX

I needed a back flow valve replaced and this company was the only one able to accommodate me and give me an appointment the next day. Joe and Dale came out and replaced the valve with great professionalism and did an excellent job with the project. The area looked perfect and neat like no one ever touched it. The grass and soil were placed back with no cosmetic damage and the valve looked amazing. I recommend this company for any of your plumbing needs. They exceeded my expectations!

Miguel Batista

Ennis, TX

Thr technician was quick to show up and he knew what needed to be done. He took care of our issue in a professional and courteous manner. I'll definitely be using them the next time I need a plumber. Joe was outstanding! Thank you for restoring water in our park! I have lots of very happy residents!

Madelyn Lynch

Waxahachie, TX